Vector. Works Support and FAQs. Vectorworks Technical Support. Before contacting our Technical Support team, please take a moment to see if the information you need is already available here: System Requirements. Click here for a list of system requirements for Vectorworks 2. Compatibility. 1) Vectorworks 2. Mac OS X Snow Leopard (v.
Paint effects - projects to try. Paint Effects are the ideal way to transform something ordinary into something extraordinary. The options are endless depending on the colours you select and combine together, the. 1) Vectorworks 2009 and Mac OS X Snow Leopard (v.10.6) Stability Concerns Apple will be released Snow Leopard on August 28, 2009. As many of our customers work on the Mac platform, the release of Snow Leopard naturally brings.
Stability Concerns 2)Leopard compatibility. Vista compatibility. Intel Macintosh, Rosetta & Universal Binary compatibility.
Answers to your questions from our Tech Experts. Here’s a taste of some of the Technical Expert questions and answers to help you with your own projects. Always make sure you read the product label and data sheet prior to.
Dual. Core processor compatibility 6) Vectorworks & Mini. Cad version compatibility chart. Vectorworks Help Issues 1) Help page shows a blank screen.
General. 1) What information does CU require when upgrading Vectorworks? Where can I find my Vectorworks serial number? DWG/DXF import and export. Cannot open files across a server. Installing and Opening Vectorworks 1) Serial number is not recognised when installing. Message reads “cannot find dongle” when trying to launch 3) Vectorworks keeps opening in demo mode.
Installing network licences 5) Installing student (E series) licences. Dongles. 1) No red LED on dongle when it is plugged in. Flashing red LED on dongle when it is plugged in. Dongle keeps cutting out after a couple of hours use. Cannot launch Vectorworks, although it was working previously. Lost or Stolen dongle.
Guide to choosing your Resene roller. Roller No: 1 Smooth surfaces Water thinned paint 180mm and 230mm. Use On: Walls, ceilings, paperfaced plasterboard, plaster, hardboard, M.D.F, smooth wallpaper, concrete and cementitious. Sometimes more than just a paint finish is required! Paint effects allow you the freedom to capture a mood, create an ambience and transform the mundane into something special. Some techniques also.
Damaged dongle. 7) Vectorworks network dongle and server issues. Crashes when running on server using a network dongle. Other network dongle error messages 1. Cannot open files across a server. Download the latest dongle drivers.
Printing. 1) Printing troubleshooting. Images are not printing properly. Crash when accessing Page Set Up - Tiger (1.
Artlantis and Vectorworks. Artlantis and Vectorworks – general. Server error message when trying to install Artlantis. Radiosity and Vectorworks. What is Radiosity? When should I use Radiosity render modes? When should I not use Radiosity render modes?
How do Radiosity and ambient light relate? Why is Radiosity expensive, memory and processor wise? How can I modify my model to render faster with Radiosity?
How do I control how much light is remitted from an object? How do I efficiently render exteriors with Radiosity?
If you can’t find the information you need, click here to contact our Technical Support team. Vectorworks 2. 00.
Mac OS X Snow Leopard (v. Stability Concerns.
Apple will be released Snow Leopard on August 2. As many of our customers work on the Mac platform, the release of Snow Leopard naturally brings up questions of compatibility. Understanding that for the majority of our customer base, our software is a key component of their work flow, our CTO, Dr. Biplab Sarkar, does not recommend running Vectorworks 2. Service Pack 4 or earlier) on Snow Leopard at this point in time.
Sarkar and his team are already in process, developing a version of Vectorworks 2. Snow Leopard and free to all Vectorworks 2. Expect to hear notice of this version availability in early November, 2. And, if you’re not already subscribed to our monthly e- Dispatch newsletter, please subscribe now so that you’ll get the announcement. If you wish to read a more detailed technical explanation of the current stability issues with Snow Leopard, you’ll find that information on our ever- growing Vectorworks Knowledge Base site: Click Here If you wish to be kept abreast of all our latest updates on the Vectorworks Knowledge Base, you can subscribe to the feed of new posts there. Leopard OS Compatibility Leopard & Vectorworks 2. Nemetschek NA has fixed all significant problems we have found when testing Vectorworks 2.
Leopard, and we expect Vectorworks 2. SP1 to work well without further attention when Leopard is released. We will not have an opportunity to see the final version of Leopard until it becomes public, so there is a small possibility that something changes at the last minute to affect our software. In that case we unambiguously commit to fully support Leopard with the Vectorworks 2. Leopard becomes available.
Leopard & the Plant Database in Vectorworks Landmark The Plant Database, which is a stand alone application based on. File. Maker Pro, does not launch under Leopard when the System Preferencefor 'International - Format - Region' is set to something other than. United States. As a short term work around international users can access the plantdatabase by setting the format to 'United States'. File. Maker has fixed this problem in a patch for 9. A second option we are weighing is a planned patch from File. Maker forthe 8. 5 version which is scheduled for sometime in December.
Vectorworks 1. 2. Nemetschek are also working on releasing a Vectorworks 1. This update will be available once Nemetschek have had a chance to test the final release version of Leopard. There will not be any updates available for versions below version 1. Leopard is not supported for any version of Vectorworks below version 1. Vista 6. 4 bit OS Compatibility Vectorworks 1. Windows Vista. During our testing efforts thus far, we have found only issues that are likely caused by your graphics card and driver not being fully supported by Windows Vista.
Users should visit the web site of their graphics card manufacture for the possibility of downloading Vista compatible drivers. Please be aware that having the latest graphics card driver does not make it 1. Vectorworks Series B users should upgrade to VW2.
Windows Vista. This means that it runs natively on Intel Machintosh machines. All Vectorworks users running Intel Machintosh machines are strongly recommended to ensure that they are running Vectorworks at least 1. VW2. 00. 8. In earlier versions of Vectorworks such as 1. This includes the Offset tool and all operations listed below. In Vectorworks 1. The offset tool will still work in some cases, but it uses an older and less sophisticated algorithm on older versions.
The best advice is to ensure you are running at least 1. Offset Failures: Most, if not all, modes of the Linear Material tool will fail. The Repetitive Unit tool cannot be offset from its path. Most, if not all modes of the Roadway (NURBS) tool will fail. Some handrail configurations will fail on the Stair object.
The Stipple tool will fail if it is set to . The following comparisons were between a single processor 1.
GHz G5 workstation and a 1. GHz Intel Core Duo i. Mac. Vectorworks 1. Intel machine under Rosetta emulation: Takes 3. Quartz. Takes 3. 9% longer redrawing using Quick. Draw. Takes 1. 22% longer on average in a variety of rendering tasks.
Takes 1. 00% longer on average in a variety of solid modeling operations. The worst- case slowdown we measured is about 2. That operation will take about three and a half times as long under Rosetta as on the reference G5 machine.
To repeat the advice at the top of this page, none of theabove problems occur on version 1. Vectorworks products because it is now fully Universal Binary compatable which means that it runs natively on Intel Machintosh machines.
All Vectorworks users running Intel Machintosh machines are strongly recommended to ensure that they are running Vectorworks 1. Return to contents.
Dual Processors Compatability Vectorworks is 1. Dual Processors & Dual. Core processors. In general, this means that Render.
Works will speed up ray tracing and image compression in Quick. Time should speed up as well on a dual core or multi- processor machine. Additionally, when Vectorworks or another application is doing something processor intensive, there remains a substantially unused processor to run other applications or perform system services, so the entire machine often will feel faster. Return to contents.
Vectorworks & Mini. Cad Version Compatibility.
Year. Version. Opens. Runs On Mac. Windows 2.
VW 2. 00. 8 MC 7. Mac OSX 1. 0. 4. 8. Win 2. 00. 0 SP4, XP, Vista 2. VW 1. 2. 5. MC 7.
Mac OSX 1. 0. 3 - 1. Win 2. 00. 0 SP4, XP2. VW 1. 2. 0. MC 7. Mac OSX 1. 0. 2. 8 to 1.
Win 2. 00. 0 SP4, XP2. VW 1. 1. 5 MC 7. Mac OS 9. Mac OSX 1. 0. 2. 8 - 1. Win 9. 8, 2. 00. 0 SP4, XP2. VW 1. 1. 0. MC 7.
Mac OS 9. 2,2, Mac OSX 1. Win 9. 8, ME, NT4, 2. XP2. 00. 3VW 1. 0. MC 7. Mac OS 9. 2,2, Mac OSX 1. Win 9. 8, ME, NT4, 2.
XP2. 00. 3VW 1. 0. MC 7. Mac OS 9. 2,2, Mac OSX 1. Win 9. 8, ME, NT4, 2. XP2. 00. 2VW 9. 5.
MC 6. Mac OS 8. 6. Mac OSX 1. 0. 1 - 1. Win 9. 5, 9. 8, ME, NT4, 2.
XP2. 00. 1VW 9. 0. MC 6. Mac OS 7. 0 - 9. Win 9. 5, 9. 8, ME, NT4, 2. XP1. 99. 9VW 8. MC+ 4. Mac OS 7. 0 - 9. 2.
Win 9. 5, 9. 8, NT4, 2. MC 7 MC+ 4. Mac OS 7. Win 9. 5, 9. 8, NT4, 2.
MC 6. MC+ 4. Mac OS 7. Win 3. 1, Win 9. 5, 9. NT4, 2. 00. 01. 99. MC 5. MC+ 1. Mac OS 6. MC+ 4. MC 4. Mac OS 6.
MC+ 3. MC 3, 2. Mac OS 6. MC+ 2. MC+ 3, 2. Mac OS 6. MC 4 1. 98. 7MC 3 1.
MC 2 1. 98. 5MC 1 Return to contents. Help System shows a blank page with Safari 2 Some Mac users have been experiencing a blank page when they try to access the Help Menu in Vectorworks and they are using Safari 2.
If you experience the same issue, you are advised to download Safari 3 from the Apple Website: http: //www. What information is required when upgrading Vectorworks. For version 1. 0 and later: All the user needs to supply is the Serial number (2. B)For version 9 and earlier: Both the Serial number AND Dongle ID is required (the Dongle ID is found using the Dongle ID Checker).
To request a free copy of the ID Checker click here. Where can I find / input my Vectorworks serial number.
In Vectorworks, go to: File> Preferences> VW Preferences> Session Tab> Serial Numbers button. Return to contents. DWG/DXF import and export. My drawing is coming through at the wrong size / scale. The import feature in versions 1. Metres, Inches) that is stored in the DWG/DXF file.
The user must therefore establish the units that were used to create the original file and set Vectorworks to the same unit type. Vectorworks now automatically reads the correct units assigned to the DXF/DWG file. Return to contents. Cannot open files across a server. Problem: When trying to open files across a network server the following Warning Message appears: .